FAT VENTURES

REFUND, CANCELLATION & DEPOSIT POLICY

Effective date: 1 March 2021

Business name | FAT VENTURES

Legal structure | Sole proprietorship

Proprietor | Rashmi Suthar

Udyam Registration Number | UDYAM-GJ-24-0045333

Business address | A-40, Vikarama Society, Atladara, Vadodara, Gujarat – 390012

Contact email | Fatventures10@gmail.com

FAT VENTURES is a sole proprietorship owned and operated by Rashmi Suthar. This policy applies to coaching, mentorship, mastermind, training, membership, workshop and digital-learning services sold by FAT VENTURES through its applicable brands.

1. Scope and acceptance

This policy applies to purchases made directly from FAT VENTURES, subject to the program-specific description, enrollment agreement and payment terms shown to the customer before purchase. Customers should be given access to this policy before paying. Acceptance of the policy does not waive any statutory right that cannot lawfully be waived.

2. General refund policy

Sales are final except for refunds expressly offered under the applicable program terms or required under applicable law. A change of mind, loss of interest, lack of time, non-attendance, non-use of materials, personal or financial circumstances, or failure to achieve a particular business or income outcome does not, by itself, create an entitlement to a refund where the agreed services have been provided as described.

3. Deposits and booking payments

A deposit or booking payment may be collected to reserve a place, allocate coaching capacity or begin onboarding. Before payment, FAT VENTURES will disclose the deposit amount, its purpose, the total program price, the remaining balance and the applicable cancellation terms. Deposits are generally non-refundable to the extent permitted by applicable law. No deposit will be forfeited where doing so would be unlawful or otherwise inconsistent with mandatory consumer-protection requirements.

If FAT VENTURES cancels a program or cannot provide the agreed services, it will provide an appropriate remedy, including a refund for services not provided where required by law or agreed in writing.

4. Limited seven-calendar-day satisfaction guarantee

For eligible high-ticket coaching and mentorship programs, a customer may request a refund under this voluntary guarantee only if all the following conditions are met:

• The full agreed program fee has been paid and received by FAT VENTURES.

• The customer has attended their first live coaching, mentoring or instructional session.

• The written request is received within seven (7) calendar days after the date of that first live session.

• The customer has attended no more than one live session.

• The customer identifies the request as being made under this satisfaction guarantee.

• The customer has not previously used the guarantee for the same enrollment.

The seven-day period begins on the date the first live session is attended. It does not begin when a customer later watches a recording or opens a resource. Eligible requests will be reviewed and, if approved under the guarantee, the program fee paid will be refunded, subject to applicable law and payment-provider requirements. This guarantee does not limit any independent statutory rights.

Send requests to Fatventures10@gmail.com with your name, registered email address, program name, payment reference and a clear statement that you are requesting a refund under the guarantee.

5. Installments and payment plans

Where an installment plan is offered, the total program price, installment amounts and due dates will be disclosed before enrollment. An installment plan is a method of paying the agreed program price, not a subscription unless expressly described as one. Stopping attendance, leaving a community or not using program materials does not automatically cancel payment obligations that are legally due under the enrollment agreement. FAT VENTURES will not demand amounts that are not lawfully due. Cancellation requests and any applicable charges will be assessed under the enrollment agreement and applicable law.

6. Requests outside the guarantee

The satisfaction guarantee does not replace any refund or remedy required by law. Requests involving duplicate or erroneous payments, material failure to deliver the agreed services, material differences between advertised and supplied services, program cancellation by FAT VENTURES, or other legally recognized grounds will be reviewed individually. Where appropriate, FAT VENTURES may offer a correction, rescheduled service, replacement session, credit or other resolution, provided that doing so does not unlawfully restrict the customer's rights.

7. Program access and intellectual property

Access to digital resources, recordings, templates and community platforms is governed by the terms of the purchased program. Customers may not copy, redistribute, resell, publish or share proprietary materials without written authorization. Access to digital materials does not, by itself, eliminate statutory rights a customer may have.

8. No guarantee of specific results

Unless expressly stated in a written agreement, FAT VENTURES does not guarantee a particular income, sales, employment, client-acquisition, business-growth or other individual outcome. Results depend on factors including the customer's experience, effort, implementation and market conditions. Marketing claims and examples of results must be accurate and not misleading. Failure to achieve a particular outcome does not, by itself, establish entitlement to a refund where the agreed services have been delivered.

9. Complaints and grievance contact

For refund requests, service-related complaints or questions about this policy, contact:

FAT VENTURES — Attn: Rashmi Suthar, Proprietor

Email: Fatventures10@gmail.com

Address: A-40, Vikarama Society, Atladara, Vadodara, Gujarat – 390012

Please include your name, contact details, program name, purchase date, payment reference and a description of the issue. Complaints will be acknowledged and handled within applicable legal timeframes. Where e-commerce rules apply, FAT VENTURES will follow the applicable grievance-handling requirements.

10. Refund processing

Approved refunds will ordinarily be made to the original payment method where practicable and permitted by the payment provider. If that is not possible, FAT VENTURES may request verified details for another lawful method. Processing time may depend on banks and payment networks. Any deduction from a refund must be disclosed where required and be legally supportable and proportionate.

11. Governing law and consumer rights

This policy is governed by the laws of India, including the Consumer Protection Act, 2019, and other applicable laws and rules to the extent relevant to the transaction. Nothing in this policy is intended to exclude, restrict or waive a right or remedy that cannot lawfully be excluded, restricted or waived. Disputes will be handled by the competent authority or forum in accordance with applicable law.

12. Policy updates and effective date

This policy states an effective date of 1 March 2021 as specified by the business. The date does not mean that these terms were accepted by customers before they were disclosed to them. For each enrollment, the applicable terms are determined by what was disclosed and agreed at the time of purchase, subject to applicable law. Updates will not retrospectively remove accrued rights or override mandatory legal requirements.

Customer acknowledgement

By proceeding with enrollment, the customer confirms that they had an opportunity to review the program inclusions, total price, payment terms and applicable refund policy before making payment.